Returns Policy
Thank you for shopping with us!
Please read our Returns Policy carefully before placing your order.
Made-to-Order Items
All of our clothing is made to order, meaning each item is specially produced once your order is placed. Because of this, we are unable to accept returns, exchanges, or cancellations due to change of mind, incorrect size selection, or personal preference.
We recommend checking our size guide and product descriptions carefully before completing your purchase. If you need any assistance with sizing or customisation, please contact us before placing your order.
Faulty or Damaged Items
We take great care in the quality of our products. However, if you receive an item that is faulty, damaged, or incorrect, please contact us within 7 days of receiving your order via the contact form.
To help us resolve the issue quickly, please include:
Once verified, we will offer either a replacement or a full refund, depending on your preference and product availability.
Return Conditions for Faulty Items
If a return is approved, the item must be:
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Unworn, unwashed, and in its original condition
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Returned with all original tags and packaging
We will cover return shipping costs for faulty or incorrect items.
Non-Returnable Items
Please note that we cannot accept returns for:
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Items made to order (unless faulty or damaged)
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Items returned without prior approval
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Items showing signs of wear or use
Contact Us
If you have any questions about our returns policy or need help with an order, please reach out via our contact form.
We’re happy to help!
